Comprehensive IT Solutions

Advanced Computer Technology provides comprehensive IT solutions to our clients, not just computer support. Whether you have a single system with spyware or a network that needs an overhaul we’ll take care of any issue and offer a solution for the future. Today’s technology options are numerous and often overwhelming; you need someone on your side to help sort through the jumble of solutions and find the one that is right for your company and your situation. As one of our clients has said “Advanced Computer Technology has, time and again, proven to me that they have the selection, screening, testing and technology matching down to a science.” Every company has unique technology goals and will need their own unique technology solution to meet those goals; let ACT find that solution for you.

Many of our competitors will come in and insist on replacing your existing hardware. ACT believes in providing our clients with all the information they need to make an educated decision about their company’s technology future. We prefer to get to know our clients, their needs, and expectations along with letting our clients get to know us. By creating this kind of partnership ensures that, together, we can find the solutions that are right for you.

GenuineCare Services

ACT GenuineCare services take the guesswork out of IT. By continuously monitoring and maintaining your systems with ACT GenuineCare you reduce the likelyhood of outages and keep your computers running smoothly. Using a proactive approach to take care of your computers keeps you ahead of potential problems and allows issues to be addressed before it causes any downtime and a detriment to your business. With managed updates, patches, virus scans, and monitoring ACT can stop problems before they start.

Our multiple levels of GenuineCare service let you control your budget. Every business is different, and has different needs, we make sure to cater to those needs by providing only the services you really need.

• GenuineCare Prepaid - Discounted blocks of time that can be used for one-time projects, IT Department temp work, or just use hours over time.
• GenuineCare Basic - Monitoring of systems, devices, and services; automatic work order creation to issues found during monitoring.
• GenuineCare Plus - Everything in GenuineCare Basic and management of updates and patches; regular virus and malware scans and free removal, backup monitoring and test restores, and In-Shop work included.
• GenuineCare Complete - All your IT management is handled in a flat monthly fee. Only new or replace will change your monthly fee.

Each ACT GenuineCare customer is also eligible for discounts with our sister company Top Speed Internet Service. This additional benefit makes us your complete IT solution provider allowing you to have a single point of contact for all your computer, network, Internet, and phone service needs.